Two no-shows? They pay upfront.
Built-in protection. No awkward conversations.
Every salon has a no-show policy. Almost no salon enforces it consistently. The front desk doesn't want the awkward conversation. The owner doesn't want to lose the client. The policy stays on paper. The lost revenue stays real.
Zelzoni solves this by automating the enforcement. After a client misses two appointments, the system automatically requires a deposit before their next booking is confirmed. The rule applies quietly. No apology required. No policy speech from the front desk. No manager intervention.
Lost revenue gets recovered. Flaky clients self-filter. Your team doesn't lift a finger.
What Zelzoni delivers
Standard features built around the workflows of high-performing salons.
Configurable no-show threshold (default: 2 missed appointments)
Set the limit for missed appointments before the system automatically requires a deposit.
Automatic deposit requirement on the next booking
Require clients with high no-show rates to pay a deposit online before their next booking is confirmed.
Deposit amount set per service or as a flat rate
Define deposit rules as a flat dollar amount or a percentage of the total service value.
Exception handling for VIP or flagged clients
Override the deposit rule for specific trusted clients or VIP regulars with a simple toggle on their profile.
Deposit and no-show activity reporting
Track how much deposit revenue was collected and how many high-risk appointments were successfully saved.
Transparent client-side messaging explaining the requirement
Show clear, professional messages explaining the deposit requirement to clients during online checkout.
Manual override for staff edge cases
Allow front desk staff to manually bypass or trigger deposit requirements for telephone bookings.
