Stop juggling apps to talk to your clients.
One inbox for calls, texts, and DMs.
A typical salon owner runs client communication across at least four tools: the salon phone, personal SMS, an Instagram inbox, and email. Messages get missed. Context gets lost. Bookings fall through cracks.
Zelzoni consolidates all of it into one inbox, attached directly to each client profile. Two-way SMS, missed-call alerts, voicemail transcripts, and message history are all in one place — and stay with the client whether the staff member who took the call is still on shift or not.
Reply from desktop or mobile. Use templates for the messages your team sends every day. Stop losing bookings to dropped conversations.
What Zelzoni delivers
Standard features built around the workflows of high-performing salons.
Two-way SMS and MMS
Send and receive text and media messages directly from the client profile to keep communication personal. Clients can text you questions or photo references, and you can reply instantly with no delay.
Missed-call alerts with click-to-call-back
Never lose a booking to a missed call. Zelzoni logs every missed call instantly in your dashboard and provides a click-to-call button so you can call back immediately with a single tap.
Voicemail transcripts
Read voicemail transcripts instantly from your inbox. No need to dial in or listen to voice audio on a noisy, busy salon floor — scan the transcript text and prioritize your replies.
Message history attached to each client profile
Every text, call log, and DM is saved directly on the client's record. This gives your entire team full context on past discussions, booking requests, and preferences, no matter who took the last call.
Reply templates for common scenarios
Save time with ready-to-send templates. Instantly insert responses for directions, parking details, deposit policies, and cancellations to speed up client messaging.
Desktop and mobile inbox
Keep your front desk and floor staff in sync with a shared inbox that runs on tablets, phones, and computers. Switch between devices without losing track of active conversations.
Front-desk-friendly notification routing
Route incoming messages to the right staff member or locations without interrupting the day's workflow. Assign conversations, add internal notes, and keep operations running smoothly.
